How to Remove the "Your License is Not Genuine" Message in Office 2021

Using Microsoft Office 2021 requires a genuine license. If you see the message "Your license is not genuine," it indicates an issue with product activation. This article will explore what this message means, why it might appear, and how to fix the problem.

What Does the "Your License is Not Genuine" Message Mean?

The "Your license is not genuine" message in Microsoft Office 2021 indicates issues with product activation. This can happen for several reasons:

• The product was activated with a counterfeit or invalid key. You can buy the original Microsoft Office 2021 key in our store.
• The license has expired.
• Problems connecting to Microsoft’s activation servers.
• Hardware changes on your computer might trigger a re-check of the license.

Possible Causes of the Issue

1. Counterfeit or Invalid License: If you purchased Office 2021 from an unverified seller, the activation key might be counterfeit.
2. Expired License: Some licenses have an expiration date.
3. Hardware Changes: Replacing key components in your computer (e.g., the motherboard) can cause activation issues.
4. Internet Connectivity Issues: Office 2021 requires an internet connection for activation and periodic license validation.
5. Activation Errors: Problems with Microsoft’s servers can temporarily prevent activation.

Solutions to Fix the Issue

1. Verify the Authenticity of Your Product Key

Ensure that you purchased Office 2021 from an official seller. If the activation key was bought from a questionable source, it might be counterfeit. In this case, consider purchasing a new key from an official seller.

2. Reactivate Office 2021

Try reactivating Office 2021 with the following steps:

1. Open any Office application, such as Word or Excel.
2. Go to File → Account.
3. Click Change Product Key.
4. Enter your product key and follow the on-screen instructions.

3. Update Office 2021

Ensure you have the latest updates for Office 2021:

1. Open any Office application.
2. Go to File → Account.
3. Click Update Options and select Update Now.

4. Check Your Internet Connection

Make sure your computer is connected to the internet. Try opening a few websites to ensure stable connectivity. If the internet connection is unstable, try restarting your router or contacting your internet service provider.

5. Repair Office 2021

If the issue persists, try repairing Office:

1. Open Control Panel.
2. Go to Programs and Features.
3. Find Microsoft Office 2021 in the list of installed programs.
4. Click Change and select Repair.

6. Contact Microsoft Support

If none of the above methods work, contact Microsoft Support. Provide them with information about your license and product key. Support can help diagnose and resolve the issue.

The "Your license is not genuine" message in Microsoft Office 2021 can be caused by several factors, ranging from counterfeit keys to temporary issues with Microsoft’s activation servers. By following the steps outlined above, you can resolve this issue and continue using Office 2021 without limitations. Always purchase software from official sellers to avoid such problems in the future.