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20.11.2024
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Microsoft Support and Recovery Assistant Uninstall Tool Not Working


The Microsoft Support and Recovery Assistant (SetupProd_OffScrub) uninstall tool no longer works

When launched, the following message appears:

Microsoft Support and Recovery Assistant
To enhance the support for Microsoft 365 customers and eliminate the requirement to download the Support and Recovery Assistant, we have integrated Microsoft Support and Recovery Assistant troubleshooters into Get Help, a built-in Windows feature.
Get Help provides a broader range of troubleshooters and resources, ensuring Microsoft 365
customers receive the most effective solutions for their issues.
To continue, visit Running troubleshooters in Get Help

Removing Microsoft Office the New Way

Removing Office now occurs through Windows Help.
1. Start Menu - Settings - System


2. On the right side of the window "Get help"


3. In the window that opens, enter "Uninstall Microsoft Office" in the search bar and confirm the deletion by pressing YES.

4. The removal process will then begin, which may take a long time (5-15 minutes).


Once the uninstall process is complete, the console window will close and you can install Office again.

To prevent possible errors in the operation of applications, we strongly recommend using only official activation methods. This includes activation using license keys, which you can purchase in our catalog:

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